We strive to provide the best possible support to our customers. If you need assistance with our products or services, please review our Support Policy below.

1. SUPPORT HOURS

1.1 Our support team is available to assist you during the following hours:

•     Monday to Friday, 9:00am to 5:00pm (local time)

1.2 We may provide limited support outside of these hours, but cannot guarantee a response.

2. SUPPORT CHANNELS

2.1 We provide support through the following channels:

• Email: autoprider@gmail.com
• Phone: +91-9990983217

2.2 We strive to respond to all support requests within 24 hours, but response times may vary depending on the volume of requests.

3. SUPPORT REQUESTS

3.1 When submitting a support request, please provide the following information:

•      Your name and contact information
•      A detailed description of the issue or question
•      Any relevant screenshots or error messages

3.2 If the issue is related to a specific product or service, please provide the name and version number.

4. SUPPORT SCOPE

4.1 We provide support for the following:

• Technical issues related to our products and services
• General questions about our products and services
• Billing and account inquiries

4.2 We do not provide support for the following:

• Issues related to third-party products or services
• Training or consulting services
• Customization or development requests

5. SUPPORT RESPONSES

5.1 We strive to provide accurate and timely responses to all support requests.

5.2 In some cases, we may need to escalate the request to a higher level of support or involve additional resources to resolve the issue.

5.3 We will keep you informed of the progress of your support request and provide an estimated time to resolution.

6. SUPPORT FEES

6.1 We provide support free of charge for issues related to our products and services.

6.2 If the issue is related to third-party products or services, training or consulting services, or customization or development requests, additional fees may apply.

MODIFICATIONS

7.1 We reserve the right to modify this Support Policy at any time by posting a revised version on our website.

7.2 Your continued use of our products and services after the posting of a revised Support Policy constitutes your acceptance of the revised Support Policy.

8. CONTACT US

8.1 If you have any questions or concerns about our Support Policy, please contact us at +91-9990983217

Thank you for choosing our products and services.